Mr Bell flicked the scorpion on to the floor and a flight attendant covered it with a cup before throwing it away in the bathroom.A nurse who happened to be on board gave him a painkiller as a precaution, he said.
In a statement issued Thursday, United said it "cannot stress enough that we remain steadfast in our commitment to make this right". It also appears that the flight in question was not overbooked, just full.
She said her husband shooed the scorpion off his tray and it landed in the aisle, catching the attention of a nearby passenger who cried, "Oh my god, that's a scorpion".
For comparison, United involuntarily denied boarding at more than four times that rate per passenger enplaned, or 3,765 times.
In Dao's situation, United chose to put four crew members on an already full flight.
Atlanta-based Delta is increasing the amount its regular customer service agents can give in compensation to those who volunteer to give up their seats to $2,000, up from $800, according to a memo to Delta airport customer service employees this week obtained by the Atlanta Journal-Constitution.
EPA moves to undo tougher pollution limits on coal plants
That association represents air regulators in 40 states, the District of Columbia and over 100 metropolitan areas. Launched the EPA Regulatory Reform Task Force to undergo extensive reviews of the misaligned regulatory actions.
United Airlines has since announced that all passengers on Flight 3411 will receive refunds for their tickets. United was trying to make room for four employees of a partner airline, meaning four people had to get off.
The airline claimed it first offered passengers $1,000 to take a later flight - but there were no volunteers. United says it has tried to contact the family. They also said they had reached out to the customer to apologize. Last year, passengers had the highest odds of getting bumped on small, regional carriers, according to a MileCards.com analysis of Transportation Department data.
That already reduces the rate of involuntarily bumped passengers on Delta flights.
"I think the airline industry will do everything they can to avoid new regulations being imposed, but to achieve that, they'll need to do a better job policing the situation themselves", Harteveldt said.
In an interview with Good Morning America this week, Munoz said the company is reviewing its policies to free up frontline employees to use "common sense" in tense situations.