AT&T Facing FCC Investigation Over Emergency Call Outage

WLFI File

WLFI File

It affected AT&T cellphone customers in several states, including Colorado.

Multiple counties in Central Florida are affected by an AT&T issue causing a 911 outage.

A 911 outage is impacting AT&T customers in the greater Charlotte area.

Dispatchers told NBC10 AT&T wireless 911 calls in Montgomery County are not going through while AT&T wireless 911 calls in DE and Chester Counties are also experiencing delays.

AT&T said the problem also affected customers in Georgia, Texas, Kentucky, Indiana and Tennessee, the Orlando Sentinel reported.

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The Whitfield County 911 Center reported their 911 service has not been working.

Roughly one hour later, Williams sent an alert to the media, "The issue has been resolved with AT&T".

The Federal Communications Commission is investigating what caused a 911 outage that affected AT&T wireless customers in multiple states on Wednesday.

Volusia County is now reporting issues as well and we have posted their contact info below.

So far we only know that this problem is affecting D.C. customers. If you call 911 for a non-emergency matter, it will not result in a faster response. @FCC public safety staff are investigating.

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